Frequently asked questions

Where does the tint go?

Our film is installed on the inside of your vehicle. -Youtube Link

Is local pickup available?

Local Pickup is available in the  Northern Virginia Area. Please email gogettersgarage@gmail.com for pick up options.

Does Go Getters Garage provide installation services?

We do! All orders placed in the DMV area have the option to contact a Go Getters Installer for a mobile appointment.

Refunds
Please note that all sales are considered final. We do not offer refunds once an order is placed.

Shipping Schedule

We’re actively shipping orders from Monday to Friday from our headquarters in Virginia. Orders placed over the weekend will be promptly processed on the next business day. After order processing, comprehensive tracking information will be sent to you via text message and email. We do not offer any exchanges of returns after the item has shipped.

Damaged Orders 

Please take photos of the shipping tube and the damaged film, then contact us, so that we can file a claim in order to ship a replacement.

Questions or concerns? Feel free to drop us a line at gogettersgarage@gmail.com. We’re always here to help!

To be completely safe consider keeping your newly tinted windows rolled up for 72 hours (3 days) to allow maximum curing time and avoid peeling edges

Don’ts

1. Refrain from cleaning the tint with ammonia based products (Windex, HDX, La’s Cleaner) 
   • Using strong ammonia based cleanser can lead to the film degrading, tint discoloration, or a hazy look over time.
2. Don’t Stress
3. When windows are newly tinted it can be quite common to see water pockets or even appear cloudy.
   • Allow your new tint to go through the curing process. Excess water will evaporate! After 3 weeks if your bubbles have not gone away please contact your installer.
4. Wait to clean your vehicle 

• • • After your vehicle has been tinted, wait until the curing process is complete to insure there is no accidental damage caused to the tint.

Do’s

1. Use non-ammonia-based cleaners specifically for window tint cleaning.
   • If you cannot find a product, warm soapy water is a great alternative.
2. Use a clean microfiber cloth to wipe away any dirty or debris 
   • Using a clean microfiber will insure you are not scratching or damaging the film while cleaning.
3. Leaving your Vehicle in the sun will speed up the curing process
   • Temperature is crucial to curing speed. During colder climates windows could take up to 2 weeks to cure, meanwhile in hot climates your windows could cure in 48 hours.

• Go Getters Film can be installed by anyone, even YOU!
  • Find a tint shop local to you, or a mobile installer & they will be able to install your film.
  • Feeling experienced enough to tint your own vehicle? Take a picture and tag Go Getters Garage on any social site and we will repost your installation!

• Tools needed 
  • Heat Gun
  • Razor Blade
  • Microfiber Towel
  • Squeegee
  • Soapy water in a spray bottle

• Return or Exchange any item purchased from our site through our Self Service Online Exchange/Return using your order number. Would you like to Exchange/Return an item? →